Xperia X WiFi Weak Reception Issue

[matinzk1]

Hi everyone,

I have had my Xperia X for about 2 months now. The issue with it is that the WiFi reception on it is very weak. I have to me within 1 meter of the WiFi router for it to actually load anything when connected to WiFi.

Any further the reception drops to almost nothing and it struggles to load anything! My laptop and all the other phones we have are absolutely fine.

Any ideas?

Thank you.

[CameronT]

Hi @matinzk, welcome to the community.

Do you experience the same issue when you connect to any other wifi networks?

[matinzk1]

Yes I do.

[CameronT]

@matinzk,

Can you please test your phone in safe mode and see if it does the same thing?

[manniee]

hi i have got very similar issues and i have put phone on safe mood like i was told by a sony adviser but still wi if keeps dropping off

[CameronT]

Hi @manniee, welcome to the community.

Does this happen on other Wi-Fi connections too? If so, I recommend you run a software repair using Xperia Companion.

If it's only happening on your home connection, check the following router settings using a computer. If you are not sure how to change the settings, check the user guide of the router or contact your router manufacturer.

• Network mode/speed: Change to auto or mixed mode instead of b, g or n. 
• SSID and password: Make sure there are no special characters or characters which are not in the standard ASCII character set.
• DHCP: Make sure it’s turned on. You could also try setting a static IP address if you have problems accessing the Internet using your Wi-Fi connection.
• MAC filter: Make sure it’s turned off. Also set your device as allowed.
• Channel: Try using another channel, preferably 11 or lower. 

[PelDiPzs]

I have the same problem, the reception of WiFi is very weak

[YoGem]

Question for you all: Is Bluetooth on? What happen if you turn it off?

Are you connected to the 2.4ghz band or to the 5ghz one? Can you try to switch between bands and seeing if the issue is fixed?

[Keyzogak]

I'm having the same issue, this phone has proven to be nothing but a dissapointment

[Hack_24_]

Same problem with my Xperia X