Software updates not stop

[SalamKayali]

Hi,

My new xperia x is not stopping software updating, ihave did it more than 5 times and still requesting software update.. plz advise.

[nathanhorner]

Providing the version number you are on could help.

[SalamKayali]

7.1.1 

[nathanhorner]

Ok. I meant build number.

The X is on 8.0 with two more security updates. I wonder if you have to go through all of them.

[Strampke]

Make a backup first and then a software repair with Xperia companion.

I bet it'll bump you right to the latest release.

[Draganster]

Hi there,

I have same problem. When I try to download new update with my phone it starts, gets to 40MB, stops and says could not verify. When I try do do that with Xpiria Companion it starts and stops with a note that I have to check my internet connection. My current build No. is 34.4.A.2.85.

[Strampke]

Have a look at the FAQ

If the device can't be detected, in which case it mentiones that you have to check your internet connection, make sure you have ticked the box in the bottom left corner "My device cannot be detected or started, or is a Smartwatch 3" and then click on "Next".

Make sure your device is at least 80% charged.

[Draganster]

I can see my device and it was 80+% charger but i cant update it. This is what it says: 

Download problems

Your Xperia is unchanged, but there was a problem downloading the latest software. Make sure you have an active Internet connection and try again.

DeltaDownloadFailed
kResultCode_DeltaUpdateDownloadFailed
2.1.12.0 / Windows 10 64 bit / Win32 / US / F5121 / 34.4.A.2.85

[Strampke]

Try again and follow point 2B

2B. If the device can't be detected or powered on, or if you it's a SmartWatch 3, make sure you have ticked the box in the bottom left corner "My device cannot be detected or started, or is a Smartwatch 3" and then click on "Next".

[Draganster]

The only that worked is phone reset via Xperia Companion.