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Notifications problem

Wired2amarsbar1
Visitor

Notifications problem

I don't seem to be getting notifications and can't work out why. I'll get the sound notification and vibrate but nothing coming up, for example say I have two WhatsApp messages, and I'm not getting the little number 2 next to the app icon. Exact same with snap chat and fb messenger. Confused!
7 REPLIES 7
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Uliwooly
Expert

@Wired2amarsbar1

It has been asked before

/t5/Xperia-Z3-Compact/No-badge-count-after-Marshmallow-update/m-p/1117843#U1117843

Just to be clear, you do get the notification light? and the notification (top bar)?

arcnr
Visitor

I am not receiving the number of texts etc on any the apps. I only know I have texts if the envelope is on top right corner of lock screen. No alerts on any apps (text, whats app etc)
Love some help please x
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_alexdon_
Expert
ykphuah
Visitor


@arcnr wrote:
I am not receiving the number of texts etc on any the apps. I only know I have texts if the envelope is on top right corner of lock screen. No alerts on any apps (text, whats app etc)
Love some help please x

I get it on the SMS app, called "Messaging".

Vez
Visitor

how do i turn on the numbers that show up on apps ? ie Facebook
Tags (1)
PAMENICO
Visitor

Good morning
Please: As you have to create my SONY XPERIA X - (Mod.: F5121), which operates with ANDROID 6.0.1, so that you can see the yellow "globito" of the NOTIFICATIONS that would have to appear in El Icon that I have on the desk, from my Phone SONY, corresponds to my FACEBOOK.
Now, it does not appear to me.
I attached screen capture - from another phone - where this "balloon" appears.
Thank you very much.
Best regards.
PAMENICO.

CAPTURA DE PANTALLA.jpg

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MarlonUk1
Expert

is your facebook notifications turned on?

is it updated to the lates version?

try to clear facebook data , settngs>apps>facebook>clear data restart your device.