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New sony xperia xcompact doesn't save change in settings and acts weird.

NoaShin
Visitor

New sony xperia xcompact doesn't save change in settings and acts weird.

After tattempting to set up the phone for the first time it works very weirdly:

1)  Screen doen't turn off - instead there are the commercial videos that were in the phone that was on display at the store.

2) It does not allow to change the settings in the "Lock screen & security" settings. When accessing there is a big lock sign on the screen and the settings cannot be accessed.

3) Changes in the settings are not saved - Bluetooth is turned off and then turns on spontaneously (same for the bluehtooth), brightness changed and then goes back up etc....

4) keyboard is not available in any app.

1 REPLY 1
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_alexdon_
Expert

@NoaShin you either have a demo unit or somehow demo mode is enabled.

Dial *#*#73556673#*#* (SELLMORE) and see if you can get out of this mode.

alexdon