Charge problem

[İbrahimbey]

Charge problem
Not charging after last update please help

Sarj problemi

Son güncellemeden sonra sarj olmuyor lütfen yardım  

[Strampke]

Can you please translate into English?

[Uliwooly]

@İbrahimbey

Could you test a different wall charger? 

[Strampke]

And see if the charging led is on?

If not there is a possibility that the USB port of the device is broken.

Crosstesting with another device and 2 different cables will reveil what is the matter.

[İbrahimbey]

The light is on, it only charges slower than the old one.

[schetz · Accepted solution]

Have you tried regular troubleshooting :

Test different charger and/or cable on X. 

Same charger and/or cable on another phone.

Cables can be really sensible sometimes, so might target that as your prime suspect.

Also, try installing Ampere app from play store and check actual values, might help to narrow it down.

Last but not least, check if your micro usb port is free from any debris that can get suchs in regular phone usage.

[İbrahimbey]

Thank you