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Who Me Too'd this topic

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garylock1963
Explorer
Explorer
June 2020
June 2020

Sony Bravia KDL-43WF663

Since a software update about two weeks ago, I am now unable to access YouTube, Netflix and other apps. The only way to get round this is by switching my TV off at the wall, waiting a couple of minutes, plugging it back in and I can then access all internet-based stuff. I have to do this on a daily basis now which I should not have to do. On checking network settings before the reset it says:

Connection Results

Wireless Device on TV - Not Accessible

Local Access - Failed

Internet Access - Failed

All My other devices are connected to the internet without a problem.
I have also done a factory reset which made no difference.

I notice that there are several other posts who are having the exact same problem.

I went on live chat but they failed to give me a solution only a firmware update.

Anybody got any ideas? Is it the TV?

2 people had this problem.
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