Having purchased many Sony products over the years, and spent thousands of pounds, I have always associated the name with quality. However, having had my first problem with a product I am astounded at how poorly I have been treated. I am now left with a faulty TV even though I paid for a 5 year warranty.

Can someone on here provide me with an email address for the complaints department?  Preferably one that will actually do something with the complaint rather than just ignore it (this is not a flippant remark as this is my experience with registering for repairs online).