Join now - be part of our community!

Help! Hardware mailfunction error! GRT896HP

d244541
Visitor

Help! Hardware mailfunction error! GRT896HP

When I pick up my vaio grt896hp notebook when it's on I get a blue screen with the following message:

HARDWARE MAILFUNCTION
CALL YOUR HARDWARE VENDOR FOR SUPPORT
NMI: PARITY CHECK/MEMORY/PARITY ERROR
***THE SYSTEM HAS HALTED****

And yes, the system has halted.

Another problem which I have is that my screen goes on and off when I move it up or down. Does one or both of the above problems sounds familiar to anyone of you vaio-users?
:cry:

13 REPLIES 13
profile.country.en_GB.title
kee-lo_
Member

Sounds like you need to resit your memory, take it out and put it back in.

d244541
Visitor

Thank you for your suggestion. Is it easy to do on a notebook?


Sounds like you need to resit your memory, take it out and put it back in.

profile.country.en_GB.title
kee-lo_
Member

Yes, theres a little trap door on the bottom of the notebook.... in there should be the RAM.

Psaila
Visitor

Yes, theres a little trap door on the bottom of the notebook.... in there should be the RAM.


I'd earth yourself At the start of this operation , Staic is a bad thing at this point .

d244541
Visitor

Ok, I will try to unstatic myself and open the trap door if I can find it. Thanks everyone. I let you know....

profile.country.en_GB.title
kee-lo_
Member

Good luck

profile.country.en_GB.title
robpaxton
Explorer

Vitally important - unplug the notebook and remove the battery before removing and reseating the memory chips.

profile.country.en_GB.title
kee-lo_
Member

Heh I really ****ed up this time....

profile.country.en_GB.title
robpaxton
Explorer

I've replaced memory and forgotten to remove the battery before - the notebooks survived the operation OK. :wink: