Xperia Ray shuts down and restarts when nil/low mobile coverage

[#1]

bought a ray acouple of days ago, updated the phone through the pc companion. the phone then started to shut its self down and restart when in an area of low signal. if i bring the phone back into an area with better coverage there is no problem.

any ideas/help?

have people had this happen to them? if so how do i fix it?

thanks for your help.

[uliwooly-wooly]

do you have a taskiller or battery saver app running?

[#3]

im not sure what a task killer is? there is the power save mode app which came with the phone and i keep getting an update mcaffie security notification.

[uliwooly-wooly · Accepted solution]

uninstall mcafee, you don't need it, this is an android phone not a PC I still don't understand why did SE preinstalled that junk

uninstall it and then restart your phone

[#5]

yeah that seems to of worked. any idea why that would of been causing the constant re-boot???

[uliwooly-wooly]

Mcafee was just added to the newer updates, why? I dont know, as long as you download apps from the market you are safe. it has being making phones crazy

don't forget to mark the Correct & Helpful Answers

[#7]

I did uninstall mcafee, and I don't have any task killer. My phone still restart when coverage becomes low/nil:smileyconfused:

[uliwooly-wooly]

go to settings -> about phone and check the Android Version and Build number

[#9]

so after deleting mcaffie, i tested the phone and it seemed fine. but later on the same problem persisted. i took it into the shop from where i bought it, they replaced with a new phone and now the problem has gone. maybe a bad batch,

hope this helps.