Xperia Neo - Front Camera Issue after Upgrading to ICS 4.0.4

[smashhud]

Hi,

I am new to these forums and not sure whether this issue has been reported/discussed before or not. My issue is that front camera of my Xperia Neo is not working after updating to ICS 4.0.4 couple of days ago..Face Unlock gives error that "Face Unlock Couldn't Start" and Camera Test result show that "This device doesn't support this function".. I have browsed the forums and have tried available fixes like removing/formatting the memory card and trying,reinstalling the Software again but to no avail.. Hope any of the experienced Users or Mod's can help me on this... Rest of the Experience with the ICS is absolutely fine.. I haven't faced any performance issues till now.. Looking for a quick response on this.. Thanks.

[smashhud]

So many views and not even a single reply :smileysad:.. Am I the only one facing this issue...

[#3]

type this in ur dial pad *#*#7378423#*#*

go to service test and test the secondary cam ..see if its working

[smashhud]

I have already written in my initial post that i have performed this test and it is giving error "This device doe not support this function"

[#5]

then if u have performed a Repair via pc companion or factory resent ... then i guess you should visit Sony service center only they will be able to tell/solve ur prblm.

[smashhud]

Unfortunately we donot have an official Sony Centre in Pakistan :smileysad:.. Need some other solution ..

[smashhud]

I have repaired the Software again using PC COmpanion couple of times but no success.... :smileysad:.. No one seems to care either..

[#8]

Im facing the same problem..please someone help us..thanks

[smashhud]

Dude, I have been trying to get the help from this forums but to no avail... I don't know why these people are not listening....

[zieyrasulley · Accepted solution]

Just switch your camera to front camera by changing the setting at the top of the screen

hit coreect answer if it helps