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Xperia Go infiltrated by water

SOLVED
fpecson
Visitor

Xperia Go infiltrated by water

Hello guys, I'm from Philippines and I bought my Xperia Go last year of November and was very excited with this new phone of mine so I decided to test its resistance to water and it's other specs. After dipping my phone in the water, I unlocked my phone and noticed that there was water inside the screen. I was scared of what might happen to the mother board if the moisture gets in so after searching the internet of possible solutions on what to do with my phone I decided to blow dry it using my hair dryer and after blow drying it there was still water inside so I read another solution and decided again to put it in the rice dispenser over night so that the moisture will be absorbed by the rice, After waking up that morning, I went to check on my phone to see if there was still water inside, I was greatly  disappointed when I saw that there are still some water inside and I decided to go to the Service Center located in Mall of Asia. After a week, I called the service center for a status check and the agent said that they need another week before they can return the device. So after waiting for 2 long weeks I received my phone, it was good as new. So AGAIN I tested my phone and dip in the water, and the same result happened. Water infiltrated my device, I was anxious and I felt cheated by Sony because of what they said in their advertisement saying it’s the most durable, smart and sleek phone they have. 

After returning to the service center, they said that my warranty might get void after what happened. I was near tears when they said that, and the technician said that there was also a possibility that the phone might die (stop operating forever) I didn’t say anything to the technician and just decided to go home and rant on what happened and it this on the internet. After a week, they returned my phone and it was good as new again so I asked the female technician if my phone is still water proof and she annoyingly corrected me that it is "water resistant not water proof" so I said OKAY, but can I still dip it in water? She said yes but I have to cover the mic at the front of the phone and at the back near the camera. After those two incidents, I decided not to wet my phone again and never to let water touch it.

May I ask if this problem also happened to anyone and what they did as a solution to this problem.

32 REPLIES 32
YAnz21
Visitor

tol. .paki inform mo ko pag napa ayos mo na ang xperia go mo kasi na despose ko na yung phone ko sa sony service center eh. .

relm
Visitor

May problema po yung xperia go ko pinasok ng tubig sa loob tpus hndi na nag open anu po ba dpat gwin ? pina check ko ndin po sabe nabasa daw yung board ?

KashifJKM
Visitor

hey i am also having same problem..how much did they charge you for repairing???