Xperia Go gets scratch on its screen

[#1]

Hi,

My 5 day old Xperia Go gets a scratch on its screen.

Can I avail my warranty to replace the screen? What happened to one of the key features of xperia go

which is scratch resistant screen?:smileyconfused::smileycry:

Thanks.

[Sindikato]

what is the differrence between anti-reflection coating  installed in xperia go screen  and shatter proof sheet installed in Xperia S?

Are you sure that there is a shatter proof sheet installed in Xperia GO?

[JohnSt]

I don't think the Go has an "anti-reflective coating".  The screen is highly reflective. Whether a screen protector is preinstalled seems to depend on the version of the phone. Mine does not have one, but my Active did and I know for a fact that some Actives don't.  This seems to be the same with many Sony/SE phones. Who knows why. Maybe a Sony representative can answer.

[MarlonUk1]

yeah, its almost like nothing

i doubt there is one installed

[Sindikato]

Support, kindly verify if there is a shatterproof sheet installed in xperia go screen. In my observation on my phone it looks like there is no shatterproof sheet installed.

[andyactive]

You cannot be serious, what on earth is the purpose of a shatterproof sheet which is non replaceable and then calling the screen below it scratch resistant?

Surely since the sheet is part of the screen and does scratch, then it is simply false advertising.