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Xperia Active does not charge

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Xperia Active does not charge

My family owns two Xperia Active phones.  One of them has suddently stopped charging - when the charger is plugged in the phone shows no sign of receiving external power, the battery just fades out and dies.  The fault is almost surely in the phone, as both batteries and chargers work fine in the other phone.  Firmware has been updated.

Any suggestions on more things that should be tried before sending the phone in for service?  And any suggestion for backup tools that would be able to clone the contents of the old phone (including apps, home screeens and SMS) onto a replacement with minimal effort?

10 REPLIES 10
slimshaddy
Hero

great Slightly_smiling_Face enjoy your phone..