Windows Explorer Crashed when I try to perform a Software Update

[#1]

I received an email from orange the other day saying there was an update available for my phone through the Sony PC Companion.

I have tried updating but it is making windows explorer crash every time I try so I am getting no where :smileysad:.

Steps:

1. Plug in phone to computer

2. Go to Devices and Printers

3. Click Xperia S

4. Click Software Update

5. Select my phone

6. Click Check For Updates

7. - This is where it crashes - It says preparing for update and then windows explorer crashes and opens back up immediately.

Windows 7 - 64bit

Latest Java update

I have tried after restarting my machine and phone as well - still no joy.

Any help would be much appreciated.

Thanks in advance,

c0sm0s

[gibbylinks]

Are you sure its windows explorer crashing ?

What browser are you using ?

I run Firefox nightly (beta) and it does this, although IE9 works fine

Still doesn't help me get 0.73 any quicker

[#3]

I am using chrome, but I have IE9 installed. So if i set my default to IE9 it might work?

thanks for your help :smileygrin:

[#4]

nope, didnt work

[Nabeel · Accepted solution]

Try this

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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