update failed

[kwquart]

every time i try and update i get this message "nstallation failure. It's unable to install components OR to start the phone update" ive tried to reinstall the appilcation on my pc but no luck. i have also gone through some of the other feed on the fourm but i still get the same issue. any one help ?

[uliwooly-wooly · Accepted solution]

try this instead

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

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[uliwooly-wooly]

Also turn off your firewall and/or antivirus then run SUS (make sure to restart your PC after you installed SUS)

if that doesn't work then

restart your PC -> F8 -> safe mode -> run SUS

Also

update/reinstall/install java

http://www.java.com/winoffline_installer

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[kwquart]

thanks dude, it worked like a charm, sweet, thanks!!!!