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Update via pc companion crashes short after downnload. I found a log:
19:40:36,90 [PhoneUpdate 12/08/20] Download progress, step: 2, done: 100, total: 100
19:40:36,91 [PhoneUpdateTools 12/07/16] Downloading OMSI finished.
19:40:36,91 [PhoneUpdate 12/08/20] Download progress, step: 3, done: 0, total: 0
19:40:36,91 [PhoneUpdateTools 12/07/16] Installing OMSI...
19:40:36,91 [PhoneUpdateTools 12/07/16] PCCService_Execute, File: C:\ProgramData\Sony\Sony PC Companion\Omsi Installation\Sony_Ericsson_Update_Engine_Setup-2.12.10.19.exe, Args: /S
19:40:37,46 [PhoneUpdateTools 12/07/16] PCCService_Execute finished with exit code 0x00000002.
19:40:37,46 [PhoneUpdateTools 12/07/16] Installing OMSI finished.
19:40:37,47 [PhoneUpdate 12/08/20] Download progress, step: 3, done: 0, total: 0
19:40:37,47 [PhoneUpdate 12/08/20] Download progress, step: 0, done: 0, total: 0
19:40:37,47 [PhoneUpdateTools 12/07/16] OMSI Installation check finished.
19:40:37,47 [PhoneUpdate 12/08/20] Thread ended
19:40:37,57 [CrashDump 12/07/09] DllCanUnloadNow = S_FALSE LockCount = 3
19:40:37,57 [BackupRestore 12/07/09] DllCanUnloadNow = S_FALSE LockCount = 1
19:40:37,57 [PCCompanion 12/07/11] DllCanUnloadNow = S_FALSE LockCount = 45
19:40:38,36 [PhoneUpdate 12/08/20] CWizDownload Omsi Installed
19:40:38,36 [PhoneUpdate 12/08/20] Starting the firmware update process
19:40:38,36 [PhoneUpdate 12/08/20] Download progress, step: 4, done: 0, total: 0
19:40:38,36 [PhoneUpdateTools 12/07/16] Unable to open installation registry key!
19:40:38,36 [PhoneUpdate 12/08/20] Download progress, step: 4, done: 0, total: 0
19:40:38,36 [PhoneUpdate 12/08/20] OMSI start failure: 0
19:40:38,36 [PhoneUpdate 12/08/20] Thread ended
19:40:38,86 [PhoneUpdate 12/08/20] CWizDownload failure detected
19:40:38,86 [PhoneUpdate 12/08/20] Add statistic: Function: Phone Update, Completion status: Fail, Error: Cancelled on prepare
19:40:38,86 [PCCompanion 12/07/11] Activate Dashboard
19:41:13,09 [CrashDump 12/07/09] PhoneLog: Upload started...
19:41:13,09 [CrashDump 12/07/09] PhoneLog: Upload complete.
19:41:17,21 [Device 12/07/09] Check device status...
19:41:17,21 [Device 12/07/09] Check device status finished.
19:42:17,22 [Device 12/07/09] Check device status...
19:42:17,22 [Device 12/07/09] Check device status finished.
Any help?
Werner
Solved! Go to Solution.
install JAVA, reinstall PCC and SUS > restart your PC > turn off your firewall and antivirus > run SUS and check again
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unrelated topic, if you have some time please check this thread
of course it did
Don't forget to mark the Correct Answers & Helpful Answers
unrelated topic, if you have some time please check this thread