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Hi
I encrypted my phone couple of days ago and now I'm unable to decrypt it from security->encryption section.
Now I have to enter a pin every time I want to unlock the screen,all other parts in security section are disabled except :
face unlock, pin and password.
Please help me on this problem
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2013-02-28 12:47 AM
If you have enabled encryption in your phone you need to perform a master reset to remove it. You can do that from Settings -> Backup & reset -> Factory data reset.
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You will have to reset your phone to be able to do so.
Don't forget to give kudos
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2013-02-28 12:47 AM
If you have enabled encryption in your phone you need to perform a master reset to remove it. You can do that from Settings -> Backup & reset -> Factory data reset.
What are your thoughts about this forum?Let us know by doing t
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Thank you so much guys I will try it, but if I do so, will all my data such as: downloaded games, apps and some originally installed apps erase?
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Everything will be gone, so you should back up everything, don't worry about apps, you can re-download all the apps/games even the pay apps/games.
Don't forget to give Kudos
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Thank you so much
All preinstalled apps are in their place and aren't deleted
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That's normal, you can not delete/uninstall preloaded apps, you could if you root your phone and then uninstall them with titanium backup.
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i also have the same problem
i also did factory data reset, but it is keep on showing UNMOUNTING INTERNAL STORAGE
please give an advice to solve the problem
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Hi,
How to decrypt or factory reset my phone?
I encrypted it and now wont accept the password
I cant totally open/use my phone
Thanks,
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If you have enabled encryption in your phone you need to perform a master reset to remove it. You can do that from Settings -> Backup & reset -> Factory data reset.