Rear Speaker Volume...

[#1]

Hi, I have an Xperia Neo and the rear speakers have suddenly become almost inaudible even at maximum volume, now i can't hear the notifications, it ringing or anything coming from the rear speaker...

what should i do, i have a local-ish Sony store i could take it too, does the guarantee cover this, will they be able to repair this fault or perhaps replace the device?

Thanks for your support, I'm very pleased with the phone so far as i am with everything from Sony!

Kind regards,

Callum Lewis.

[Nabeel]

do a service test and  see if it is working

dial *#*#7378423#*#* in dialer > servic tests> speaker> after that stereo speaker

do tell the results

[#3]

Thanks for your responds, i did the service test like you suggested and on "speaker" it's still only just audible if i put it to my ear. couldn't see the "stereo speaker" option but i did test the "earphone" which is working correctly.

[Nabeel · Accepted solution]

okh
it confirms that its not a software problem but a hardware problem
visit your nearest service center to get it done

after getting it done,, remember to visit here

and since it is not a physical damage, your phone might get repaired free of cost

[#5]

Thank for your support, i will take it to my local Sony shop in Hereford and see what they can do.