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Please fix the Viber issue with .205

SOLVED
Iranian_Amir
Visitor

Please fix the Viber issue with .205

Hey guys,

I'm still stuck with the old 4.1.2 firmware and I didn't want to update it to 12.1.A.1.205 cuz many folks have reported that VoIP apps such as "Viber" do not work on the new firmware (Viber is one of the most popular apps in Iran and over 90% of Android users have it on their phones alongside with WhatsApp and Tango, hence people use these softwares regularly) now what I hear about the older updates such as 201 is that they are full of bugs and issues. So I'm not sure if sony developers want to come up with a patch for solving the Viber issue or not, it's sad that we have to refrain from updating the firmware just because of the Viber issue in 205 firmware. I understand that Sony developers worked pretty hard in order to resolve the problems that existed in older firmwares but I request them to solve the issue with Viber ASAP.

Best Regards,

Amir from Iran  Handshake Heart

1 ACCEPTED SOLUTION

Accepted Solutions
Danial-mach1
Leader

approved

its working

 its working on 0.206 and 1.205 too

View solution in original post

20 REPLIES 20
nick1999
Visitor

I am on 4.1.2 too, and I want to update to .205, but I heard that viber isn't working in .205, so I can't update it, because I cant stand without viber... Slightly_frowning_Face

Cory_Chasez
Contributor

contact the developer to fix the viber issue..this not related to the software but in the app itself...try contact the developer..hope this helps!!!
Iranian_Amir
Visitor

How come other devices running on android 4.3 don't have this same issue? Slightly_smiling_Face It's a tiny firmware glitch bro!

Cory_Chasez
Contributor

i think not..because sony has tweaked the software a bit...like my previous phone i have to contact the dev to solve this prob and it worked..

p.s Looks like i'm not the only one from Isfahan 😛
Iranian_Amir
Visitor

Anyways, I've contacted Viber a few minutes ago and told them about the issue. I'm waiting for their response and I'll share it here when they send it. A technical explanation would be nice though. Remote

Cory_Chasez
Contributor

i have no idea that Viber did not work...because i never use it..
deadeye
Visitor

I have already contact with viber .. 
So i leave you with the message and response.

Hey dears at viber 
i'm facing a a problem with viber on my Xperia Sp device since i update my device to android 4.3 :: Firmware 12.1.A.1.205 and 12.1.A.1.203, viber didn't work Appropriately.
when making a call via Viber it connect and start the call and after 10 second or less it go silent and i can't hear the caller but the caller hears me !! 
i filled a ticket before and you told me that you will fix it in the up coming update but you didn't ...So i'm really confused now!! what do i have to do?


Response:

Hello Zaher,

Thank you for bringing this issue to our attention. We are currently investigating the matter.

As we mentioned before, we are working to resolve the issue as soon as possible.

We apologize for the inconvenience.

Thanks for your patience.

Best regards, 
Adam M. 
Viber Support Team
Tags (1)
Cory_Chasez
Contributor

I see it does have something to do with the app itself..like other devs always do...-.-
Iranian_Amir
Visitor

Dear deadeye, please report the matter in this topic when the Viber fixes the issue. Thank you.