On Boot screen xperia neo is restarting ...

[jiaulisalm92]

Hii... i bought my xperia neo about 6 month ago and i updated my phone about 2 month ago .

My phone running smoothly but yesterday when i just turn on my bluetooth on my phone my phone just get switched off. After then i am trying to switch on my phone but when the xperia logo came my phone is reaptedlly restarting .

plz give me a solution sir ..... thankyou

[Uliwooly · Accepted solution]

use SUS  instead

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[jiaulisalm92]

i cant connect my phone in update service 2.11.12.5

[Uliwooly]

can you elaborate?

install SUS > restart your PC > turn off your firewall and antivirus > run SUS > turn off your phone > press and hold the back button then connect the usb cable

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[kira9012]

well turn off your cell open pc companion go to update and click repair your cell will be as good as new (all data deleted)