Join now - be part of our community!

my Xperia S not switching on after an error on update

SOLVED
Not applicable

my Xperia S not switching on after an error on update

Hi there , I tried to do an software update this morning with pc companion , when it's updating half way it came up with an error . then my phone switched off . now i tried to switch it on , it shows a triangle with yellow exclimation mark next to a phone . the pc won't pick it up when I connect usb . what must I do ?

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________

View solution in original post

4 REPLIES 4
skip0pot2mus
Visitor

Try downloading SUS [Sony Update Service]  google it...

Then install and choose upgrade/repair, I think that is the official way to do it.

Good luck.

Not applicable

you reckon its going to work ?

skip0pot2mus
Visitor

Should do, I haven't personally repaired the phone with damaged software [which is what you have, half an install on your phone]  so it should "flash" the phone with new software.

Try and it report back, I'm 80% certain it will work for you.

Nabeel
Master

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________