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Hi there , I tried to do an software update this morning with pc companion , when it's updating half way it came up with an error . then my phone switched off . now i tried to switch it on , it shows a triangle with yellow exclimation mark next to a phone . the pc won't pick it up when I connect usb . what must I do ?
Solved! Go to Solution.
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Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC or SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
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Try downloading SUS [Sony Update Service] google it...
Then install and choose upgrade/repair, I think that is the official way to do it.
Good luck.
you reckon its going to work ?
Should do, I haven't personally repaired the phone with damaged software [which is what you have, half an install on your phone] so it should "flash" the phone with new software.
Try and it report back, I'm 80% certain it will work for you.
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Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC or SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
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