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My X8 hangs after Android update

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My X8 hangs after Android update

Hi since adding ndroid 2.1 through the official support site my X8 hangs about half the time when making calls. Specificaly the display goes out and you cannot end the call. The call does go on but to hang up you need to remove the battery. WiFi is runnig nOK and its OK on texts, only phone calls.

Any ideas?

Thanks John

15 REPLIES 15
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OK tried update, and still the same. Call starts and display flashes then goes blank and no more control.

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Uliwooly
Expert

ok, that was fast, you have 2 options

1) manually flash the other android version and see if this solves the issue if not then

or

2) send it to Sony Ericsson repair center

http://www.sonyericsson.com/cws/common/contact?cc=gb&lc=en

and you are certain that there isn't anything covering the proximity sensor? do you know where its located?

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Hi where is the proximity sensor so  I can check it

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Uliwooly
Expert

The proximity sensor

X8.JPG

http://dl-www.sonyericsson.com/cws/download/1/835/748/1284993031/E15i__UG_EN_ROW_1241-4245_1.pdf

Double check for dust, trash, etc that might be covering it

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Thanks you are a star. gave it a clean and it works now. In test mode you can see it moving from off to on now. I gave it a good clean with a lens cleaning cloth as just rubbing it made no difference.

that makes me look like a right muppet. But the phone works now Slightly_smiling_Face

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Uliwooly
Expert

Anytime, I'm glad it works now Slightly_smiling_Face

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