My screen is not working

[posuck]

Hi. I've got a problem with my Xperia.

Today i was using as a wifi router. Everything went fine, then my screen went off. I tried to switch it off and the on but it's still not working. I don't know what to do.

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to force a restart/shut down on your phone. You can do this by holding the ON/OFF button + volume up(+) for about 5-10 seconds. After doing this, try to power on the phone normally.

[posuck]

I have already done it. Screen is still not working.

[Hampus]

Okay, are there any reaction when you try this or is the phone completely dead? Does the phone react if you connect it to the charger and let it charge for a while?

Otherwise, I suggest that you perform a software repair on your unit via Update Service:
http://www.sonymobile.com/global-en/tools/update-service/
Download and install SUS at your PC, follow the instructions that appear.

[posuck]

There are vibrations during turning on and off. And the red light comes on while connecting it to the charger.

That situation happened when phone was connected to PC. I noticed black screen when someone called me. I could answer that call by sliding my finger just like the phone was ok.

[Hampus · Accepted solution]

Try this software repair as I mentioned in my previous post to see if there are any improvement. But if the problem remain, I suggest that you visit nearest service center so a technician can examine your unit. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[posuck]

Yay it works. Unfortunately I lost all my data.