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I have just had my xperia P up-to-date and there is a problem with the screen lock

SOLVED
harisflamingo
Visitor

I have just had my xperia P up-to-date and there is a problem with the screen lock

Screenshot_2013-06-20-23-28-43.png

As you can see above, Im not able to change Swipe or other types. I dont know why. All I did is just update it normaly with the PC Companion Slightly_frowning_Face

Is there any one have the same problem Slightly_frowning_Face

please tell me how to fix it Slightly_frowning_Face

thanks a lot Slightly_smiling_Face

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

time to repair your phone with SUS

View solution in original post

13 REPLIES 13
profile.country.GB.title
Uliwooly
Expert

do you have a SIM pin lock? another screenlock app? any taskillers, antivirus, task managers, ram aps? what is that blue C icon top left?

harisflamingo
Visitor

it's Advanced Mobile Care

and i also have Sreen Off FX. That's all

is it the reason of this problem?

(sorry for my bad english)

profile.country.GB.title
Uliwooly
Expert

yes thats most likely the reason

tiniwings1
Visitor

Hi,  check the settings under Settings->Security-> device adminstrators option.

if you see any application with check box enabled, then these application may be cause for the issue, they are forcing some security policies.

if you want to enable Swipe or other types just uncheck the applications in device adminstrators and confirm.

Reboot the mobile if necessary.

--TiniWings

harisflamingo
Visitor

i tried but it did work Slightly_frowning_Face

profile.country.GB.title
Uliwooly
Expert

you could repair your phone or do a settings reset

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

harisflamingo
Visitor

that not actually what I want Slightly_frowning_Face

however, thank you anw Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

have you uninstalled the apps?

jackxperiaP
Contributor

try factory reset .. then install the firmware with SUS