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How do I fixed my software ?

SOLVED
Not applicable

How do I fixed my software ?

I woke up in the morning and turned on my phone

and a screen pop up and says:

The application Sony Ericsson Home (processcom.sonyericsson.home) has stopped unexpectedly. Please try again.

and there is a button says: force close

when I tapped that button, it shows this on my screen

screenshot_2011-12-27_1135[1].png

It still able to connect to my computer, to update the andriod software ( I just updated to the newest one 4.2 something to just to see any hope that could fixed my phone)

but I can't call, can't do anything from the phone, can't even go to setting.

I saw some of the post that people were having the same problem, and I had tried all of them,

but it doesn't work....

I got this phone in august, when the phone just came out, and it was perfectly fine before the day I was using it.

Please help me =[

1 ACCEPTED SOLUTION

Accepted Solutions

if that doesn't work then use Update Service (remove both SIM and SD card before hand)

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

don't forget to mark the Correct & Helpful Answers

View solution in original post

4 REPLIES 4

1st take off the battery and w/o it press and hold the power button for 5 seconds, put the battery back on and turn it on, if it doesn't work then

on your computer go to

market.android.com sign in look for taskiller

https://market.android.com/details?id=com.tni.TasKiller&feature=search_result#?t=W251bGwsMSwyLDEsImN...

click on install, your phone should download it soon after, drag the notification bar down open it and kill all the apps

if that doesn't work then use Update Service (remove both SIM and SD card before hand)

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

don't forget to mark the Correct & Helpful Answers

Not applicable

thank you so much for helping me re-set up my phone,

the phone is fine now

it just sadly I have to use the update service

every all my contacts are lost,

but oh well, at least my phone is fine now

=]

For future reference

Make sure you backup everything

Settings -> privacy -> Back up my data and Automatic restore should be selected

and also

Use one of these links to download the

Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y

How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email

on your computer

-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

market my library.JPGmarket my library 02.JPGmarket my library 03.JPGmarket my library 04.JPG

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta

An easier way to install the Backup & Restore app

download the apk on your computer, send it to yourself through email, make sure you send it to your Gmail

now on your phone

go to settings -> applications -> check unknown sources

wait for the email, once  you get the email, open it, and instead of downloading the attachment it will allow you to install it, voila, done

Use one of these links to download the

Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y