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Hi.

I need to perform an hard reset on this handy.

How should I proceed?

Thank you

Nabeel

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

or

Both the links are same

Nabeel

settings > storage / privacy/security > factory data reset

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Hi. Thank you but that is the factory reset, not the hard reset

Nabeel

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

or

Both the links are same

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