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Failed upgrade ?

SOLVED
Not applicable

Failed upgrade ?

Hi,

I tried to upgrade my new Xperia S (LT26i) yesterday afternoon, but it seem the phone was disconnected during upgrate (from brigde, on my mac).

When it was disconnected, screen stayed black, I turn it off, and each time I try to turn it on, the "SONY" screen appear, then a black screen with this icon in the middle appear:  big " ! " inside a triangle with a little phone at side.

And then the phone turn off.

I tried a lot of time to do the forced restart (on/off button + volume up), but it is not working, just the same sreens.

when I connect it to my mac, it turns on - turns off - turns on - turns off...  never stop, and the computer don't reconnize it.

Hope you can help me ! Slightly_frowning_Face

PS: I don't know why but the French Local customer support is closed... enven if it's open time... Expressionless_Face

and sorry for my english mistakes...

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

Repair your software using Bridge

See the option of "repair" in it

( do you have access to windows pc ? )

View solution in original post

2 REPLIES 2
Nabeel
Master

Repair your software using Bridge

See the option of "repair" in it

( do you have access to windows pc ? )

Not applicable

Yesterday, the repair function wasn't working, but today... it did work.

Now the pone is okay Slightly_smiling_Face

thank you ( and the sony chat support )