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Fail to update with PC Companion

SOLVED
aarhus
Visitor

Fail to update with PC Companion

I wanted a good, not ridiculously expensive, smartphone to replace my sturdy nonsmartphone. After some research, Xperia mini pro was the winner.

I have not done much with the phone (synced to google, set up some wireless networks, pretty much it).

PC companion: tells me an update is available. I get a page telling me to learn more about android 4.0 before allowing the "Continue" button to be pushed. After reading it, I push the "continue" button, but at the start of step 2 PC companion just goes back to the home screen.

Software update through phone: "You have the latest software and applications from Sony Ericsson. Your phone is up to date!" (android 2.3.4, build 4.0.2.a.0.62)

Any suggestions? (Xperia and android newbie)

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

it might be your computer, could you borrow a friend's PC?

also restart your PC > press F8 > safe mode > run SUS

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

View solution in original post

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

is your SI number on the list?

http://talk.sonymobile.com/message/199353#199353

if it's not then your carrier most likely it's not going to release ICS

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

profile.country.GB.title
Uliwooly
Expert

here is an alternative

How to manually update 2011 Xperias to android 4.0.4 build number 4.1.B.587 & others

http://talk.sonymobile.com/thread/38251

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

profile.country.GB.title
Uliwooly
Expert

you should try SUS too

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

aarhus
Visitor

SUS launches, and when the "checking for updates" bar fills up, it just closes?

aarhus
Visitor

Ummm... "might void your warranty"?? I just bought the phone!

profile.country.GB.title
Uliwooly
Expert

it might be your computer, could you borrow a friend's PC?

also restart your PC > press F8 > safe mode > run SUS

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

aarhus
Visitor

Using my home computer was the trick. Apparently the geniuses at work failed to migrate my full administrator rights with the new organizational "improvements" they have been up to.