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Don't work the app of the camera

SOLVED
Not applicable

Don't work the app of the camera

When I run the application "camera" I get this message:
sorry, the camera application (proceso.sonyericson.android.camera) has stopped unexpectedly. Try again.
I have not updated the phone or anything, I was just using the camera and I get this error.

Any solution please!

17 REPLIES 17
profile.country.GB.title
Uliwooly
Expert

try to use a different SD card

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Not applicable

I will try it, thanks!

profile.country.GB.title
Uliwooly
Expert

no problem, keep us updated

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I tried without the sd card and the problem continues, the application hangs. I'll try another card.

Murphy_Idek
Visitor

if you test with other micro sd and the problem persist,i think it is time for you to check with Sony Service Centre about this problem.

Gaston,you have taken all the precautionary steps and done all the troubleshooting procedures.

im sorry that it has come to this Slightly_frowning_Face

Not applicable

When I Take a smartphone with whatsapp while I repair my phone, it'll take to it technical service guarantee. Os keep you informed.

In the list of the post of updates was not the serial number of my phone, so I haven't Updates ...  Crying_Face

profile.country.GB.title
Uliwooly
Expert

did you fixed your problem?

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Not applicable

I took my phone for technical service and solve the problem, they changed my camera. was a technical failure and not firmware or updates. Thank you all for your help!