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Don't work the app of the camera

SOLVED
Not applicable

Don't work the app of the camera

When I run the application "camera" I get this message:
sorry, the camera application (proceso.sonyericson.android.camera) has stopped unexpectedly. Try again.
I have not updated the phone or anything, I was just using the camera and I get this error.

Any solution please!

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert
17 REPLIES 17
profile.country.GB.title
Uliwooly
Expert
Murphy_Idek
Visitor

gaston,do you want to update your phone?

what phone are you using now?
what's your phone SI no.?

Not applicable

My version is 2.3.4 Xperia Arc S gingerbread, 4.0.2.A.62 and, according to my phone says is updated.
I would like to update 4.0 ice cream but I have fear of me more problems or does not fix the problem of the camera.

Somebody have the same problem??

profile.country.GB.title
Uliwooly
Expert

the camera acts up with some users, I've only seen this issue with the Xperia Neo V, I don't have that issue with my Xperia Arc.

Don't forget to mark the Correct Answers & Helpful Answers

Murphy_Idek
Visitor

gaston,2.3.4 isnt up-to-date..
read this thread before you update to ICS and see if you are ok with the update:

http://talk.sonymobile.com/message/205590#205590

if you would like to proceed,use this to update:

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

your problem should be solved after update if its software problem (i think your problem is with sofware):smileyhappy:

Not applicable

I updated and installed the firmware of the phone with PC companion in the option "repair" and I left the phone as new, but I have not been fixed camera. The update is still 4.0.2.

As I can know if in Spain there is a new update better than 4.0.2.?

profile.country.GB.title
Uliwooly
Expert

that's the build number not android version

Android Version

2.3.4

Build number

4.0.2.A.0.42 or 4.0.2.A.0.58 or 4.0.2.A.0.62

Android Version

4.0.4

Build number

4.1.B.0.431

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profile.country.GB.title
Uliwooly
Expert

I think the issue is not the phon but your SD card, you could backup your SD card and then reformat the card

on your PC

1) open any folder -> click on tools -> properties -> view -> show hidden files

2) mount the SD card, go to your SD card, press Ctrl + A then Ctrl C, on your desktop create a new folder, open it, then press CTRL + V

as for newer version of Android

http://talk.sonymobile.com/message/199357#199357

http://talk.sonymobile.com/message/199360#199360

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Not applicable

I had forgotten to specify in the post, before I did a firmware update I format the SD card and made a backup.

By this I mean that rule out that the problem is the SD.