Did my phone have no software after canceling the software update?

[danyriskyramadh]

Hello, i need help asap!

There was a notification when i was online told that i could upgrade my xperia arc to 4.1
I did it, but suddenly the connection got error and the software update failed.
I had to say that i have an important appointment so i canceled the update and plugged out the cable out of my phone.

The problem is when i turn on my phone, it seemed like nothing inside my phone.

please anyone who can help my problem, because i usually do my tasks in my phone, and i dont want to lose all my contacts in my phone

does my phone have no software? if yes, how can i get it back?
as soon as possible

thanks

[Uliwooly]

not a single Xperia can update to Android 4.1 Jelly Bean, only 4.0.4 ICS

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[Uliwooly]

can you elaborate a bit more on there doesn't seem to be anything on the phone? are you talking about your apps, sms, mms, etc or the phone doesn't turn on completely?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[danyriskyramadh]

I mean, after i turn on my phone, SONY logo appears
after a while an icon of mobile phone and warning logo appears, i think my phone doesnt have any software installed after canceling the update.

and then it is off, what should i do?

when i connect to computer, sony pc companion recognizes my phone only as sony / sony ericsson phone.
it doesnt recognize my mobile phone as Xperia Arc (LT15i)

[MarlonUk1 · Accepted solution]

Try to repair your phone using http://www.sonymobile.com/global-en/tools/update-service/