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Contacts not showing in contacts list.

SOLVED
balapeg
Visitor

Contacts not showing in contacts list.

I'm unable to dial in my mobile and couldn't view any contact from the Contact list.Whenever I click the dialer symbol in my phone a error msg appears and thus stopping me from entering number or viewing contact. The error message I receive is below:

"The application Contacts (process com.sonyericsson.android.socialphonebook) has stopped unexpectedly. Please try again."

This has been very frustrating since, I'm unable to dial any calls and could not view the missed calls. I can just receive calls.

Note: But I'm able to see the Contact name while receiving the call from anyone that was already in my contact list. 

Please help..!!!!

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1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

You can remove updates for google play services or simply remove accounts that are related to google like facebook,viber etc.

alexdon

View solution in original post

9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

Restart your phone and then open the phonebook > menu > filter 

Do you have any taskillers? antivirus? ram apps? booster apps? cache apps? have you disable any apps ?

profile.country.GB.title
Uliwooly
Expert

You can reboot on safe mode and check if you experience the same error

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you want to repair your phone you can use SUS

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

profile.country.RO.title
_alexdon_
Expert
balapeg
Visitor

I have re-started many times, unfortuantely still not working:(

Tags (1)
profile.country.RO.title
_alexdon_
Expert

Balapeg,it is related to google services.It will be fixed.

alexdon
balapeg
Visitor

Hi Alex,

 

Thank you and I have checked the above link you have provided, stating this is related to Google services. If I uninstall Play market, would it work then? If not is there anyway to access my phonebook until this is resolved by them..!!!!

 

Thanks again!

profile.country.RO.title
_alexdon_
Expert

You can remove updates for google play services or simply remove accounts that are related to google like facebook,viber etc.

alexdon
balapeg
Visitor

Hi Alex,

Thanks a lot, my Phonebook is working now. Fotunately I have my HTC ONE X+ that I can rely for Social media, since I had to uninstall Play store (Updates), whatsapp, FB and so many:(

I'm happy though this temporary solution is working:). Hope, Google fixes this soon!!!

Thanks again to all for your timely responses, I didn't expect the response to be so quick.:smileyapplause::smileyhappy:

profile.country.RO.title
_alexdon_
Expert

You are welcome,we here are very quick with answers. Smiling_Face_with_Sunglasses

alexdon