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Hey,
I think today came a new Update for the Play Store.
Now when I start the Store, it closes always.
I cleared the Cache and installed a older Version of the Play Store, then I can start it, but after 10 Seconds it closes again.
I hope you can help me.
Solved! Go to Solution.
I can't think of anything else except factory reset or software repair///
Backup everything as it will erase all data on phone (sms, contacts,apps)
first try to do a factory data reset in settings and if the problem existed then follow below=
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
Hey,
Try clearing data
settings > app> manage app > all> android market/google play > clear data
If problem still exists then uninstall updates as well
Go the way same as above and uninstall updates... again update your google play
See how it goes
Thanks for your reply, but it still doesn´t work.
Thats odd..
You even uninstalled the updates ??
what errorr does it shows ( if any)
Yes. I deinstalled it complete and installed an older version, but it crashes, too.
Edit: If I turn off the Internet (W-Lan and Mobilw Internet) it works. When I turn it on, the Play Store crashes immediately.
I can't think of anything else except factory reset or software repair///
Backup everything as it will erase all data on phone (sms, contacts,apps)
first try to do a factory data reset in settings and if the problem existed then follow below=
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
Just like Nabeel mentioned above the problem seems a bit strange.
To be able to solve it I'd suggest you to try to update your phone with the latest version of software. You can easily do the update with Sony PC Companion, available for download on the below.
In PC Companion just start the section called Support Zone and follow the given instructions of how to do the update.
http://www.sonymobile.com/gb/tools/pc-companion/
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Ok, Thank you. I reinstalled the Firmware and now it works
Glad to hear that it worked out and thanks for letting us now!