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Can't update my xperia arc

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Not applicable
March 2012
March 2012

Can't update my xperia arc

I need help, i have a xperia arc LT15i, when i tried to update my phone it say that has already been update to the last version, but whe i check in about phone it say version of android 2.3.2 so dont know why doesnt updgrade to 2.3.3 or 2.3.4

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1 ACCEPTED SOLUTION

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santam1
Contributor
Contributor
March 2012
March 2012

ok that's what I want know it came separately..

try repairing your phone with SUS (Sony update service) here's the link download it on your pc and go through the on screen direction..

http://www.sonymobile.com/global-en/tools/update-service/ 

*please note repairing your phone will delete user data like contact,application...except SD card and SIM card...so backup your contact..here's how

...  go to contacts>press the menu button>then backup contact to sd card ..then after repairing your phone go to contact>menu button>import contact 

keep me updated after repairing Your phone if any problem presist let me know...and repairing your phone also upgrades to the latest OS...:smileylaugh:

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13 REPLIES 13
gwhispererz
Champion
Champion
March 2012
March 2012

Hi, suggest you check with your Network Operator first.

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santam1
Contributor
Contributor
March 2012
March 2012

hi @firex as mentioned by @gwhispererz is your phone locked with network operator ......???  and did you use pc companion or SUS (Sony update service)...????

😄

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Not applicable
March 2012
March 2012

Yes i did use the pc companion and it say the same that it was update to the last version

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santam1
Contributor
Contributor
March 2012
March 2012

ok and as mentioned by @gwhispererz is your phone locked with any network operator..??

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Not applicable
March 2012
March 2012

i guess no, how can i be sure of that?, my provider is Orange

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Not applicable
March 2012
March 2012

Sorry, im just a little new with sony xperia, before this mobile i had a g1

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santam1
Contributor
Contributor
March 2012
March 2012

mmmmmm....this is how..:-P did you bought your SIM card and phone separately or it came along with the phone ...like locked  you need to use that SIM card only...???;-)

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Not applicable
March 2012
March 2012

It was a gift from a friend, so yes it came separately, i just put my sim card from my old cel phone

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santam1
Contributor
Contributor
March 2012
March 2012

I didn't get you!!:-(    did you bought your phone along with the sim card...????

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