can't connect to google account

[#1]

Hi i just bought my Xperia Play and wanna Sign in to my Account to get Contact list.. but its says I'm not connected to Internet.. but I'm, when I open the Browser i can surf the web even log to Gmail...

the only way it works is on Wifi..

and also i got 2nd Account with 2-step verification as my primary Google-Account and I'm not able to connect to it.. not even when i'm on Wifi..

any help ? thx

i got R800i

[#2]

YES! read a bit up...

[gwhispererz]

Why do I have the feeling that it is a Carrier issue?

[#4]

I've used the same Account on my old H/t/C hero..and everyting was ok..

[slimshaddy · Accepted solution]

well ok..when i purchased my phone i also got the same error..

then i took it from where i purchased it..

he changed some settings and voila it worked..

i think it has something related to APN..

call your mobile operator..ask them to send you the internet settings..save them and see if this helps..

[#6]

now i've called my OP and they've send me new setting and now it works.. i had only settings for WAP and MMS.. now got also for internet.. THx for advice

[slimshaddy]

hmm

[#8]

i have the same problem, i try to download apps from android market and everytime i am trying to log on to my google account it says that "Can't establish a reliable data connection to the server. This could be a Temporary problem or your phone may not be provisioned for data services. Please try again wheb connected to a mobile network or connect to Wi-Fi network."" I already try to use my other account from google but still not working.:smileysad:

[slimshaddy]

first of all....make a new account and see if it works or not..dont click on sign in..but make a new email from phone itself...

see if you can log in or not..if not

favtory data reset your phone..

go to setngs > privacy..

make sure you backup all your files...

[maryelle]

Have the same prob. How can I call operator? Pls thank I

[MirzaYasirHaide]

Dear Sony please troubleshoot properly. I have same issue while using wifi and mobile data. broswer working properly in xperia s but google account isn't associating with my mobile.