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Cache clean problem

SOLVED
bob28
Visitor

Cache clean problem

Hello there, i have been using my sp since february. on android 4.3, when i clean the cache memory with "clean master" or any other cache clean app, my phone is not able to do a simple task. it says on any app that is not responding and i force close it. it gets back to normal when i reset my phone from the back. it didnt do oi when it was on 4.1....and i cant remove the back cover and do all this procedure for like every day! please help. 

29 REPLIES 29
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_alexdon_
Expert

So now it is better?Keep us updated.

alexdon
bob28
Visitor

right now it behaves just right. a coule of hours ago i re-enabled chrome, used it for a while, then ,i cleaned cache, data, unchecked notifications and disabled it. the cache of the chrome was around 1.60mb. when i cleaned it the same thing occured, but only for some seconds. then it came back to normal as it is now...

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_alexdon_
Expert

Good.Hope it stays like that.

alexdon
bob28
Visitor

yeah ill wait a couple of days and then ill clean the cache again and see what happens

bob28
Visitor

Bad news, I cleaned 84mb of cache, the same problem occurred, but; I was to send a message on viber, and maybe I accidentally opened Google now, the screen went black, it said Google search isn't responding, I pressed home button, waited a few seconds, it said xperia home is not responding, I forced closed it, waited again, and said system ui is not responding. I force closed it and it went completely black. I locked the screen but it wouldn't unlock. Finally, I did a reset from the back...
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_alexdon_
Expert

I think you should pay a visit to a sony service,see what they say:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
dm84
Contributor

uninstall apps you do not use and also uninstall the antutu and cleanmaster and see the difference in performance i disabled all google apps like playgames,goole play music, google play books , video ,magazine ,chrome ,google one time init, google partner setuo, market feedbac agent,japanese keyboard layout ,news & weather  . the phone works like a charm

bob28
Visitor

I did a software repair with SUS yesterday. The problem still occurs. Also it vibrates once when it gets back to normal. And about the service center, I live in a small town and it's not easy get to a service center.
bob28
Visitor

Guys! Great news! After the new update to .205 the problem completely disappeared!!! I'm so happy now! My phone has the software it deserves! Thanks sony and thank you all guys for your support!
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_alexdon_
Expert

This sounds great.Now the SP users are happy.

alexdon