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Battery lose from 40% to 0% ... that need changer to boot again

SOLVED
Not applicable

Battery lose from 40% to 0% ... that need changer to boot again

i'm using XP for FB and chating, battery about 40%

but something my battery lose to 0%, i cant boot my phone.

then after i pluged the changer that can boot up again.

What will happen if i living out my home?

Can i fix it at service center? i'm living at Bangkok, Thailand.

32 REPLIES 32
Not applicable

http://upic.me/i/fz/screenshot_2012-08-02_1904.jpg

I'm using build 6.0.B.3.162 for a week, No problem with battery drop and signel.

I'm using full day for 3G signel.

huysteven168
Visitor

I'm using xperia ion and getting the same problem, the level of battery drop from <=40% or higher to 1% then shutdown unexpected,

profile.country.RO.title
_alexdon_
Expert

Repair the phone software.

alexdon
huysteven168
Visitor

u mean i have to format my phone with all software should be cleaned so how can i repair phone software

Nabeel
Master

huysteven1 68 here's how

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue) 

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions


http://www.sonymobile.com/global-en/tools/update-service/

________________________________________________________________

Cambodia-Volerk
Visitor

I also have the same problem i try to repair software through Sony PC Companion but it is not working for me. I don't know how to do with it anyone help me how to fix? Or I have to wait JB release for Ion but i afraid event JB also have the same problem...:smileysad:

gokhalesubodh
Visitor

I did factory data reset, uninstalled  Mcafee, still no positive result

I also did pressing power and volume up button for 10 seconds and restarting the phone, still the problem is not resloved

I repaired the phone through SUS, still i am facing the same issue....

I activeted stamina mode and Low battery mode, still there is no improvement

I have purchased this phone on November 2012 and after 3 months phones speakers were not working

So I had to go to the service center. After this issue was resolved, I am facing the battery issue.

I am fed up with these issues...

can anybody provide me a permanent solution for the battery? is this the software issue or battery issue? and if this is the battery issue, what am i supposed to do. I mean battery will be replaced or not since it is inbuilt with the phone....My phone is still in warrenty period

and here is the snapshot of the battery consumption

Screenshot_2013-06-11-11-26-58.png

abhishek2194
Visitor

hii nabeel

i m also having the same battery problem.

mobile: sony xperia u      firmware:6.0.B.3.188        android 2.3.7

the method of repair which u hav provided above will only repair my current firmware or it will update my phone to the latest firmware.

i dont want to go to ics as xperia u lags a lot.

profile.country.RO.title
_alexdon_
Expert

The method given by Nabeel will repair by installing latest software.

alexdon