Share your experience!
after i plug in to ac/dc led in the button is working and charging BUT display still is off,,,i press and hold power button the cellphone never goes on power on,
i use usb cable to connect to the computer but comuter ddoesnt know the cellphone,
what i must be done ???
Solved! Go to Solution.
Connect to wall charger open back cover push and hold off button untill phone vibrate three times then let it charge for a hour then try to turn it on normally
If the upper suggestion does not help,just force shutdown the phone and repair with SUS:
http://www.sonymobile.com/gb/tools/update-service/
dear
i did it, but nothings happend [i press and hold it for much more than a min]
still display is off,
when i used usb to connect to pc, the pc doesnt know the phone/device ??
now how i could use SUS when display is off and after plugin to pc nothing happpend [just the led in butten is on and show the device is on charging]
In this case,you should visit a sony service:
http://www.sonymobile.com/global-en/support/contact-us/