My new Xperia M does not charge when switched off and plugged into the mains. No lights show, no matter how long I left it connected and when switched on the charge had not increased at all. It charges fine when switched on to either mains power or connected to a computer.
I must have wasted hours trying to get the phone updated "to the latest android software". I received a msg the day after I purchased this new phone, telling me that an update was available (15.1.C.1.17) and that "computer required". I have uninstalled and re-installed PC companion which tells me that an update (15.1.C.1.17) is available. It gets up to step 2 ok and I see the software being downloaded to the PC but when the next page comes to "checking the phone/tablet" I see the phone gets switched off. After about 3 minutes another page comes up with 5 steps on it. To "prepare the phone for the update" I follow all the commands up to "pressing and holding the volume down key while plugging the usb cable into the phone and then click back but it then goes back to "checking the phone/tablet" and I notice that the phone is still switched off" and after 3 minutes it just returns to the follow the steps page.
What is supposed to happen after you switch off the phone and then plug the usb cable into the phone while holding the volume down button in? I have left it for many minutes and absolutely nothing has happened.
I have had a sony Xperia mini smartphone for a couple of years before this phone so am very familiar with PC companion and the android phone system.
