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My wifi disconnects by itself

joann974
Visitor

My wifi disconnects by itself

 

For some time, my wifi disconnects itself after a few seconds or minutes when I go on Youtube and
Snapchat then I am obliged to leave the application then to deactivate the wifi and to reactivate
it and to remark it or if not once Three I had to restart my phone totally.
But for some time it also happens when I use other applications and I can almost deactivate the wifi
(I click on the button, it marks that it is off and after 10 seconds it is reactive but still finding
No networks available).
And so I use the airplane mode to force the stop. But I think it's not good either.
And then this week it is very very regular and I am waiting to reinitialize my phone to try to
solve the problem. My phone is only 1 years old and it has been happening for more than 7 months.

He received a shock down right but the screen is intact.PS: The microphone does not work anymore
but I think it has nothing to do with my problem because it happened afterwards.
If you need more details, I will give them to you. Thank you for your help and I apologize for my
mistakes in English.
 

Email: *personal info removed*

Tags (1)
1 REPLY 1
YoGem
Leader

@joann974 I think I know what's the issue with your phone and it's software. I am afraid you'll have to perform a software repair using Xperia Companion in order to fix it because it's the "Network Stack" that is crashing from time to time. You may have not noticed immediately but it started after the MM software update.