My phone has locked up and I can't turn it off now

[Jeanno69]

This might sound silly but how do I get into the battery on this phone. My phone has locked and I want to turn it off but it won't. Help!!

[Uliwooly · Accepted solution]

@Jeanno69

Press and hold power & volume up for 10 seconds

[Jeanno69]

Thank you

[Uliwooly]

@Jeanno69

Did it worked?

[Jeanno69]

Yes it worked, thank you very much for your help.

[Uliwooly]

@Jeanno69

Excellent, anytime

[Jeanno69]

Thank you.