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M2 aqua camera "not available" error. Album does not work. Phone reboots.

Aimee92
Visitor

M2 aqua camera "not available" error. Album does not work. Phone reboots.

Hi all, 

My Sony Xperia M2 Aqua has recently been giving me trouble when I use my camera.

I get a "Error: Not Available" pop up when I open my camera and then my phone freezes and shuts down. 

This happens atleast 10 times a day, then there is the occassional 1 time that my camera actually does seem to work.

My album also doesnt work so I cant even view existing photos.

I have a feeling this is software related because, I started noticing this problem after updating to the new whatsapp version with the photo status updates and after the new facebook update. Then there is the rare occasion when I do not have any issues with my camera.

I have more than enough space on my phone as I clear the cache of all my apps on regular basis and move all my media to my SD card on a weekly basis.

I have the latest andriod system update so I dont understand what it going on.

Please help! I have been trying to get hold of Sony Xperia South Africa's customer care, but have not been successful. And this is enough to make sure I never purchase another Sony device again. I mean, no support?

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