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Insufficient storage; (I have sufficient storage)!!!

SOLVED
PeteyG
Visitor

Insufficient storage; (I have sufficient storage)!!!

I'm trying to download apps from Google Play, and am constantly faced with the pop up message:

"Insufficient storage

This device doesn't have enough space to download "APP NAME". 

Consider deleteing apps or content that you no longer need and try again."

Frustratingly though, I have over 403MB of space available on internal memory and have moved literally everything that I can do onto the SD Card. 

I've restarted, cleared caches, etc. How can I solve this error? Nothing will install anymore!

94 REPLIES 94
johnandrew
Visitor

Even with a large capacity sd card I still cant update/download apps. It has already been away to get a system restore done on it. Im so annoyed I have only had the phone back 2 days and im getting the same message.
I have done the usual transfer to sd clear cache data everything hate this phone
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Uliwooly
Expert

Settings > storage > how much free internal storage does your phone has? 

LMN86
Visitor

I am trying to sort my Moms phone out for her- it is very frustrating! 

She has a 64gb memory card but the phone will not allow me to move any of her apps or pictures to it. I know it isnt the memory card as I have tried it in another phone and it works fine. 

All the options to move to SD card are greyed out and the SD card doesnt show up as an option to move pictures and other files to! It is driving me potty and I am normally good at these things! Help please!

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Uliwooly
Expert

Reformat the SD card and check again, keep in mind that you can't move all the apps to the SD card. 

Sonyville
Visitor

Hi! My son's Sony Experia M4 Aqua phone memory is filling up and we can't seem to figure out how to resolve this. The phone's own internal memory is 8Gb and the newest Android OS (that has been updated regularly) takes now over 4Gb of it. The mandatory apps take more space (the ones you can't delete) from the internal memory. At the moment there is just 400Mb of space left on it but the 32 Gb MIcro SD would have plenty more space... Just that without some rooting (which we do not want to do) there seems to be little ways to make room to the phone memory.   

How can the phone internal memory fillu-up be helped in this case? He (the son) does not have any large media files (video, pictures, audio) on the phone memory, nor does he have any unusal apps to hog space. We have checked that.

It seems we run out of memory soon and the only way we can get out of it is to buy another model phone with larger phone memory... 🙂 for example my Lumia 830 has 16Gb and I have used about 8,56Gb of it. Somehow I can't believe that this phone model would have "too little" internal memory and there is nothing you can do about it.

PLease can you help???

springmoon
Visitor

Hello all,

I am an user of an Xperia M4 Acqua that I bought at FNAC a year and a half ago, so I guess it should be "free" from any telephone company.

I think we all experience the lack of internal storage of these devices, since the 8gb are occupied in my case 4gb by android and sony apps that are almost useless, and only 3 - 3,5 gb by the apps I need (a dictionary, whatsap, telegram and Line).

Last week the software was updated to Android 6 and this last Monday I started receiving messages about an app that should be moved to the SD card. To my surprise, this was the Line app, which before the update was in the SD card. The link to change storage is ok but when I start transferring this transfer is stopped because lack of storage. This is not true. Line occupies 120-130mb and there are about 20 gb in the SD card. I write here because I wrote to Line and got no answer and because I think this is a serious failure of android and/or sony software, not recognizing real things as they are.

In fact, when entering settings now in Android 6, the apps memory occupation is all messed up at the beginning. So I think this storage space recognition is a serious drawback that should be solved.

I tried to unblock the phone in order to free this storage but it says that unblock is not allowed. I do not understand since I bought it in FNAC.

This is a crappy smartphone that makes me wish never have bought an smartphone anyway.

Shen02
Visitor

Buy the 16gb version E2306 and E2363.
Your problem is solve.

I'm gamer
My Xperia M4 Aqua is E2353 (8gb) after updates Sony apps the storage is 2.5gb left.
I can install only 1 large games like

N.O.V.A 3 - Freedom Edition
Implosion - The Last of Hope
Asphalt 8 Airborne (lagging)

just choose 1 large game you want to install in playstore.
No problem with small games and I still can install
Greenify, UC Browser, 360 Security, Whatsapp also others
emulator games.
And my storage just left 900mb.

But 16gb version is the best for M4 Aqua compare to 8gb version.
Lmharrry
Visitor

Same issue as everyone's posts that I have read so far. This is by far the stupidest smartphone I've ever owned. Tried everything to sort this yet I still din not see anyone from Sony having a decent response or answer to this issue. Problem sorted by reverting back to my old Nokia 3310. That phone is a lot cleverer than the m4. This one's going in the bin and I'll never buy anything Sony ever again. Awful!!!!
Shen02
Visitor

Buy the 16gb version E2306 and E2363.
Your problem is solve with storage.
adio1
Visitor

What is the solution for such problem insufficient storage please