video keeps pausing

[silvamayflower]

For a few weeks now I have had this problem:  video and sound (in particular Youtube vid and BBC sounds) keep pausing, resume when the arrow head is pressed, but then stop again moments later.

First I tried restarting the phone.  Then I tried emptying cache.  Finally I tried installing a trusted cleaner, but it didn't work on my phone so I uninstalled.  I also checked for apparent rogue apps.  Then I switched my consuming to another device and hoped an update would solve it.  Eventually I factory reset my phone - and still it happens.

Today I went through the apps again, and uninstalled a few I didn't need, and a few I can replace.  Still it happens.

I read everywhere that it must be an app, which is my suspicion, but how, without uninstalling the lot, can I tell which is the rogue - or whether there might be another reason.

It looks as though I'm going to have to use my inferior device until upgrade time otherwise - which is about 18 months away!

[EMS_MO72]

The options that you have is either to remove the apps starting from the recently downloaded apps and test with each one you remove or you can do a factory data reset without downloading all the apps back again on the device , and start to test with each app you will add if the issue will come back again or not.

[silvamayflower]

Yes thank you, I thought that's what I'd have to do! I'm going to have a
go at testing the most recent first. Are they listed in date order
somewhere, so I know which I added last?

[EMS_MO72]

No, unfortunately i don't think there is a way for that.