Join now - be part of our community!

Sony Xperia Companion

SOLVED
profile.country.GB.title
Thomas301
Member

Sony Xperia Companion

When I try to backup my phone to Google I get the attached error message.

 

Phone Backup error..jpg

26 REPLIES 26
profile.country.GB.title
Thomas301
Member

Thanks, I'll try this sometime and get back to you.

profile.country.GB.title
Thomas301
Member

No, I still can't access my google account from my phone and still get the same message after I've done a software repair.

profile.country.GB.title
EMS_MO72
Community Team

And the same error message if you tried to backup through Google on your phone ?

 

profile.country.GB.title
Thomas301
Member

Back up phone to Google Screenshot 1.pngBack Up phone to Google 2.pngBack Up phone to Google error 3 .pngBack Up phone to Google error 4.pngBack Up phone to Google error 5 .png 

 

Yes, even after I've done a factory restore. Should I add another account?.

profile.country.NL.title
Strampke
Expert

Google loves gmail accounts.

The page even displays: Login with your Google Account. (plus a: learn more)

profile.country.GB.title
Thomas301
Member

Yes, I realise I shouldn't have loaded the photo with my e-mail address.

profile.country.GB.title
Thomas301
Member

Sorry yes thanks for pointing that out.