Share your experience!
when i use my phone suddenly it shows nothing. when i try to remove the battery and turn it on it just show the splash screen and wont get back to the homescreen. i just bought this phone in july, what should i do? thank you in advance.
Solved! Go to Solution.
I suggest that you first of all try to repair the phone software using Update Service:
http://www.sonymobile.com/global-en/tools/update-service/
Follow the instructions in the program. The phone shall be turned off when you do this.
If the problem still persists, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:
What do u mean by splash screen?
oh im sorry. it's the glowing xperia animation after we turn on the handphone.
I suggest that you first of all try to repair the phone software using Update Service:
http://www.sonymobile.com/global-en/tools/update-service/
Follow the instructions in the program. The phone shall be turned off when you do this.
If the problem still persists, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information: