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Facing problem in using download from the web feature of Play Store

SOLVED
coolhz
Visitor

Facing problem in using download from the web feature of Play Store

My device is Sony Xperia L (C2104). I am currently facing a problem in using download from the web feature of Google Play. It allows you to visit play store's website and downloading apps(through PC) to your Google account and when your device connects to Internet it gets a signal from Play Store and app you selected gets automatically downloaded. Its a useful feature when you are browsing on PC and your device is not with you.

I did a bit of a research in Google Play's Support and I found that except Sony Xperia L every old and new device was in their supported devices list. After contacting Google's Customer Care they advised me too contact the manufacturer.

I suggest Sony looks into this matter.

23 REPLIES 23
coolhz
Visitor

I just wanted a more direct approach.

profile.country.GB.title
Uliwooly
Expert

@coolhz just continue posting on this thread

Rickard
Master

Not sure what would cause this but send me a PM with the following information and i'll forward this for further investigation:

Name:

Phone nr:

E-mail:

Country:

Operator:

IMEI nr:

Build number:

coolhz
Visitor

Thank You for your concern but I noticed that after update to build number 15.0.A.2.17 the problem is now resolved. Again thank you.