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Hi, BBC iPlayer, ITVX and several other apps have stopped loading on my Sony Bravia Android TV. Netflix, Amazon Prime, YouTube and others work. I have performed a factory reset but this hasn’t fixed the issue. Please let know how to resolve this.
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Hi @LightFoot I’ve just fixed it by uninstalling an update. Thanks for the quick reply though.
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Hi @Benny23 Sorry, we cannot help you without the full model number of your TV. It will start with KD, XR or K.
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Hi @LightFoot I’ve just fixed it by uninstalling an update. Thanks for the quick reply though.
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Hi, @Benny23 please can you tell me how you did this? We are having the same issue. Thank you!
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i have same problem..it has always worked but yesterday stopped functioning..how did you solve it?
it will not open on tv with remote control press but i can cast it from android phone no problem.
i cannot find a way of updating the app on my Bravia 75WL 50 inch tv
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anyway-have followed instruction and it now works successfully.🙂
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@langdaler @Great!!
Yeah it randomly happened to us and we tried everything. Sony wasn’t very responsive on replies so I had to do my own research. Seems like a failed update at their end. Annoying!