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another unstable Sony TV
So last May i had to return my 49x8039c to Sony for a mainboard replacement to a known fault related to constant rebooting...done outside of warranty period...hence the known fault
In June I more than doubled any previous cost on a new tv with the 55xg9505 and it now has a similar fault....in that it's useless! great timing...
mainly unresponsive to the remote with the occasional reaction to a press, repeated large blue squares appearing saying cancel / restart, often turning black screen for a couple of seconds, then the power light comes back on and you are back at the same screen, often rebooting completely, unable to turn off using remote, does what it wants
wont make the same mistake again...twice bitten
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And what the service told you? You have a warranty now
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this time the tv is less than 1 year old so yes it will be in warranty but I have had many tv's during my life and only Sony needs the warranty ...for both my Sony TV purchases
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Let us know which was the defect the service will find. Warranty are meant for such cases, luckily
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the defect is the person in HQ responsible for cost down...
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If you want just to complain you should contact directly Sony. Have a good day
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I already have, i feel that the forum deserves to know the repeated problems and the fact they are known faults that have continued over 3 -4 years through old and new models
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I do not know which kind of expertise and which data you have to assess that two very different tv model has the same defect due the same manifacturing problem. Let's see how the fix it and come back to us if you are not satisified with the solution
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that's right, you don't have the knowledge but I can now confirm the service repair centre informed me they will replace the motherboard
it's a shame moderator only here to defend blindly
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