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January 2020
January 2020
Xperia 5 shutdown
Phone brand new , switched on and of course he did upgrade to the latest Android. Basically it have nothing install on it apart from a game. Suddenly browsing the message with overheating appeared and he switched off.the phone was not even warm.
After this I installed antutu benchmark and run some test. The CPU was show 60 Celsius and did not switch off. I also did the the GPU test and the phone was ok.
Later again by just stay on idle again he shutdown.
Now i want a direct answer from Sony....return the phone? Getting a replacement or a different phone?
1 REPLY 1
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January 2020
January 2020
First try:Reboot in safe mode
push power, tap and hold restart-> option safe mode
In safe mode only preinstalled apps will run.
Second try: factory reset and without games